MLM Back-office Software: 7 Best Solutions for 2023

What’s keeping your MLM company from growing the way you want it to?

Most MLM leaders know how the right MLM back office software can give you features and capabilities your competitors lack.

The right MLM software doesn’t just help you manage the downline and commission payouts. The best technology serves distributors by providing back-office access for reviewing sales performance, commissions, microsites, communication tools, etc.

PRO TIP: One of the best methods to examine whether the software suits your business is to try the vendor’s free trial or demo period. This will give you a direct experience with the features and components of the affiliate software, and you will see if it meets your expectations.

We’ve compiled a list of the best MLM back-office solutions for 2023. Read on to learn more about the 7 best solutions this year!

DirectScale

DirectScale, an Exigo company, is undoubtedly one of the best MLM back-office software out there – at least according to Capterra, a free online marketplace for software.

DirectScale is the most comprehensive and robust MLM software & mobile app on the US market. It is the perfect solution for data-driven companies that want to manage, track, analyze and optimize their business activities to increase revenue.

This comprehensive, yet flexible software aims to help companies to be in control of the commission payouts, manage orders better, communicate more efficiently, and much more.

Moreover, after acquiring DirecTech Labs, DirectScale started adding new revenue-generating features and applications to their already robust platform, including RevCapture Alerts.

RevCapture Alerts can bring you up to an 11% lift in monthly revenue, a 6% reduction in monthly and 90-day churn, and an average ROI of 25x.

Businesses that have already used DirectScale claim that these are its main benefits:

• Unmatched MLM analytics & BI. DirectScale blends a deep understanding of direct sales behavior with data science to improve distributor engagement and lifetime value. Amplify your sellers’ engagement with DirectScale.
• User-friendly & flexible software. DirectScale is user-friendly, and anyone who has basic internet knowledge can operate it.
• DIY configurability. You can create a personalized web office experience that fits your needs and allows you to target distributors at every step of the sales funnel. In addition, it is easy to provide them with training and support that allows you to create a loyal staff that makes a profit.
• Easy & self-managed commission payouts. Auditing and modifying your commission payouts and compensation plans will be easier than ever. Users will be able to modify and audit their compensation plans and commission payouts independently and with no extra costs.
• Scalable business operations. As DirectScale is a cloud-based MLM software, it will keep up with your momentum as you go. It will grow alongside your business and scale back when you’re going through slower times so you can save money and never worry about updating your platform.
• Custom branding. Make your branding noticeable and always at the top of your user’s minds by creating unique login and landing pages. The platform comes with custom branding colors and logos. Building brand recognition and loyalty are easy to do with DirectScale. 
• Up-to-date REST APIs. Updated REST APIs allow users to modify the platform and reconfigure it to suit their needs better.
• Unlimited customer support & no upgrade fees. Reach their customer service anytime, free of charge.
• An unmatched self-serve help portal. Get help, tips and tricks, how-to video tutorials, checklists, articles, a user community, and more. It even includes direct access to content only developers want to see, like complete API documentation and examples.

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Infinite MLM Software

The second option on our list is Infinite MLM software. This software is a perfect solution for MLM business plans like binary, matrix, unilevel, and many other MLM compensation plans.

Thanks to the Infinite MLM software and app, your business updates are at your fingertips. The mobile app is an add-on provided by Infinite MLM Software to aid network-marketing companies in outperforming their own metrics.

Empower your team with these features of the Infinite MLM software:

• Simple interface. Both the software and the app are user-friendly, making it easy for anyone with basic knowledge to operate it.
• Dashboards & reports. Keep a better pulse on your business thanks to convenient dashboards and reports.
• Easy profile management. Infinite MLM software enables profile management and offers updated information on commission and compensations. Moreover, you can register new members with ease.
• Fully customizable. Infinite comes with many different MLM compensation plans, including Binary, Matrix, Hybrid, and Breakaway, just to name a few. This means it’s fully customizable to fit any business.
• Optimized communication. The software flourishes the MLM business to the advanced level by streamlining contact flow and effectively communicating among the sales team and downline representatives.
• Gamification. Gamify sales goals through bonuses and special achievement awards.
• Easy to download & install.

Rallyware

Rallyware is another great MLM solution for managing all processes related to distributor productivity and retention. If your company is looking for software that will help you engage your distributors, then Rallyware is a good pick.

Rallyware is a technology tycoon that offers many solutions across industries. Their direct-selling software claims to increase distributor retention, sales productivity, and recruitment.

This software allows its users to boost engagement through technology in the following ways:

• Effective communication. Drive every segment of the distributor base to take the right course of action.
• Real-time analytics. Corporate leaders can easily track the performance and ROI of every specific field engagement initiative.
• Genealogy-mapped communication. You can group all of your distributors into communities based on your company’s genealogy, which will lead to much more efficient communications.
• Social game-like experience. Distributors can have fun while taking all the steps to achieve success and see tangible results. They will be motivated to accomplish specific activities through fun achievements and rewards.
• Distributor engagement programs. The suite of predefined engagement programs that Rallyware offers can help any company achieve its selling results.

Epixel MLM Software

The fourth great option on our list is Epixel, a feature-rich and fully-customizable solution that adapts to your needs as your business grows. The company claims that its MLM software helps you grow 10x faster with intelligent workflow automation.

Epixel’s full-featured, truly customizable solution combines your brand-specific requirements with unlimited flexibility to accommodate changing or future needs. Epixel MLM software helps you build customers and teams fast & ensure ongoing customer sales.

Here are some of the fantastic features of Epixel MLM software:

• Real-time financial visibility. Assemble fiscal and historical data for an accurate financial status, saving your accounting team’s time.
• Intelligent business insights. The software offers a complete view of your business, including profitability. Use the data you receive to make informed actions and decisions.
• KPI identification. With Epixel, you can track important KPIs to make better and more informed marketing decisions.
• Promotional tools. Attract more prospects through omnichannel promotions. 
• Training and self-development. Provide proper learning materials and training to your distributors, so they have a better grasp of your business plan.
• Highly secure, robust, yet customizable.

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Freedom by ByDesign Technologies

Freedom software by ByDesign Technologies is a solution designed to help MLM businesses increase their sales and streamline operations.

The platform offers white-label capabilities, and in turn, this allows organizations to create a personalized representative portal to establish brand identity better.

The Freedom Platform platform is 100% cloud-based, easy to use, convenient, and accurate, which are all essential features when working with commission payouts.

Other features of Freedom Platform include:

• Easy onboarding & recruiting. Deliver instant feedback and gratification to recruits with personalized real-time mentoring.
• Compensation based on performance. Empower your reps with quick access to qualifications and bonus progress for themselves and their team.
• Detailed reporting & dashboards. Their advanced commission reporting provides the perfect mix of drill-down detail and high-level summaries to keep both the corporate and field sales teams up to date on bonus payments and qualifications.
• Multi-channel commerce. Empower your representatives to sell to anyone from anywhere. The Freedom software delivers all the features your reps need to meet customers where they are, sell more products, and grow your business.
• Multi-language and multi-currency. These powerful features give users from all across the world the freedom to use the platform comfortably.

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Exigo

Another popular MLM back-office software is Exigo MLM software, a PaaS solution that gives the clients up-to-the-minute access to their operational and reporting data.

The Exigo PaaS delivers everything you need to build a robust, end-to-end direct selling ecosystem.

Decades of consulting and developing software solutions in the industry have taught Exigo that there is no off-the-shelf solution. Therefore, they have built their own platform and data infrastructure to equip and empower their clients.

Here are some great features of this software created in the USA:

• Customer management. Create, update and manage every customer detail, from an account and billing information to social networks.
• Inventory management. Add, remove and categorize product items and edit product descriptions with ease.
• Multi-language and multi-currency. These powerful features give users from all across the world the freedom to use the platform comfortably.
• Autoships & payouts.
• Reporting & dashboards.

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MarketPowerPRO by MultiSoft

MarketPowerPRO software helps you focus on the people, not the paperwork, and helps you be in control to dominate your market.

According to the official website, the main idea behind this solution is to enable users to recruit and retain more distributors with ease. Therefore, automation is placed high among the crucial benefits, and the company always emphasizes that. 

The platform is 100% cloud-based, and it allows users to have complete admin control.

MarketPowerPRO is one of the cheaper options on the market. However, it is not as robust and feature-packed as the other options mentioned on this list. Nevertheless, it offers a free trial, so your company can try it out.

These are the most notable benefits of using this platform:

• Replicated distributor sites. MarketPowerPRO provides corporate branded websites to your distributors.
• MLM compensation plans. The software supports all plan types like binary, unilevel, stairstep, and custom hybrids.
• Distributor back-office. MarketPowerPro provides the distributors with all the information they need.
• Variety of payment getaways. MarketPowerPro supports numerous payment gateways out of the box.
• Multiple third-party integrations. The platform offers built-in eWallet and integrations with multiple third-party commission payment platforms.
• Real-time genealogies.
• Mobile-friendly.

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Final Verdict

Choosing the best MLM back-office for your business is no easy task, and this decision definitely shouldn’t be rushed. Every business is unique in its own way, and that is why many business owners take their time choosing their MLM back-office solution.

That is why you should look at your needs, your budget, and the number of affiliates you work with before making your final decision.

However, one option on this list that stands out is DirectScale, as it has a proven record of success for established, data-driven MLM companies.

With its complete flexibility, easy commission payouts, and other advanced but user-friendly functionalities, it is clear that no other software can match its quality.

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Read More:

• The Best MLM Software of 2022
• The Best MLM Apps in 2022
• 4 ByDesign Alternatives to Consider for Your MLM Business